# Palo Alto Laundry and Dry Cleaning Service, Delivered. Taking care of your clothes has never been easier. Rinse picks up, expertly cleans, and delivers your dry cleaning and laundry to your door. Based on 6,000+ reviews. From University Avenue and all throughout Palo Alto, Rinse is ready to take care of your clothes. See our service map to check if we serve your neighborhood. ## What to expect ### Pickup Friday Delivery on Tuesday (Next-Day Rush Delivery available for Wash & Fold) Average orders cost around $50, including the $9.95 Pickup & Delivery Fee. ## How Rinse works ### Convenience Schedule a Rinse when you need it via text, rinse.com, or the app. Service is available 7 days a week between 7pm and 10pm — even if you’re not home! ### Expert cleaning Enjoy the extra 3 hours you save each week with Rinse while your items are expertly cleaned by masters of clothing care with decades of experience. ### Fast turnaround Relax with delivery right to your door. Standard turnaround is 3–4 days. | | | | | | --- | --- | --- | --- | | MON | | THU | | | TUE | | FRI | | | WED | | SUN | 4 | | THU | | MON | 4 | | FRI | | TUE | 4 | | SAT | | TUE | | | SUN | | WED | | with Rush options available. On your delivery date, we’ll text you at 5:30pm with your Valet’s ETA. ## Rinse Drop We offer pickup and delivery if you can’t be present between 8pm and 10pm. Our Valet will pick up or deliver your order to your doorstep or concierge, at which point you’ll receive a text with a photo showing where your items were left. You can enable Rinse Drop on any (or all) of your orders. ## Incredibly convenient. Remarkably affordable. ### Wash & Fold For your everyday laundry needs. Clothes are returned washed and neatly folded, including paired socks! We check your pockets, separate your lights and darks, follow your pre-selected cleaning preferences, and never wash your items with anyone else’s. #### Pricing **Subscription:** With our all-inclusive service, you can save up to 60% vs. Pay-As-You-Go. Price starts at: - Rinse Repeat **$59 / bag*** **Pay-As-You-Go:** If you only need our Wash & Fold service every once in a while. Always the same price per pound. - Per Pound **$3.49 / lb** ### Dry Cleaning Perfect for anything you want cleaned, pressed, and returned on a hanger. We’ll email you a photo of each item in our care, treat stains, clean the clothes, and press them by hand. #### Pricing Priced per item, with a $30 Minimum Order, from: - All Shirts **$5.95** - Blouse **$11.95** - Pants **$15.95** - Sweater **$15.95** - Casual Dress **$22.95** ## Why you’ll love Rinse - ### Clean clothes at your fingertips Schedule a pickup by simply texting “Y” to 746-73 ("RINSE"), track your Valet in real time, or customize your delivery and cleaning preferences. Enjoy a seamless laundry experience designed with convenience at its core. - ### Satisfaction guaranteed You are going to love your Rinse experience. We believe so much in our service that we provide our customers with the best guarantee available in our industry - if you are unsatisfied, we will do everything we can to make it right, [guaranteed](https://www.rinse.com/guarantee/). - ### Sustainable laundry and dry cleaning With Rinse, you help the environment. You save water with our high-efficiency machines (20M+ gallons of water have been saved to date), you save electricity (laundry is washed on cold), and you help us permanently remove harmful chemicals from dry cleaning like PERC! - ### World-class customer service We’re obsessed with delivering unmatched customer service. Our dedicated team is always here and strives to ensure your Rinse experience is both convenient and delightful every time. Email us anytime at [care@rinse.com](mailto:care@rinse.com) or text 746-73 ("RINSE") and a Rinse Care team member will be there to assist you! - ### Make Mom proud When you use Rinse, you are supporting local dry cleaners and employment practices that would make Mom proud. All Rinse Valets are W-2 employees who receive benefits and support they would not receive as independent contractors. ## Your questions, answered - ### Do you wash my clothes together with other people’s clothes? - ### Where do you clean my clothes? - ### What is the turnaround time? - ### What if I’m not at home during pickup or delivery? - ### Where is Rinse located? - ### Should I separate my laundry? - ### Do you have same-day or next-day delivery in San Francisco? ## Clothing care in Palo Alto Palo Alto is a relatively young community as it was formally settled a little more than 100 years ago. The city [gets its name](https://www.cityofpaloalto.org/gov/depts/mgr/aboutpa/default.asp) from the tall, grand, redwood trees that are prevalent throughout the area, particularly near the coastal areas. In addition to being part of Silicon Valley, Palo Alto is also home to Stanford University, [first established](https://www.stanford.edu/about/history/) in 1885 by California senator, Leland Stanford, and it has been a centerpiece of the city ever since as downtown Palo Alto is only a short walk from campus. How has Rinse served the Palo Alto community? #### Take care of your Dry Cleaning and Laundry with the tap of a button Just text "Y" to RINSE (746-73), and we'll come by that evening to pick up any dry cleaning, laundry, hang dry, or repair items you might have. We designed Rinse to make life easier and think of new ways to fulfill that mission on a continuous basis. #### No need to be home during pickup or delivery Rinse picks up and delivers between 8pm and 10pm since that's when most people are home and because limiting our pickup and delivery hours helps us keep our prices comparable to your local cleaner! We understand that time doesn't work for everybody, which is why we'll pick up and deliver right from your doorstep or concierge. We’ll even send a picture confirmation. Just let our Customer Care team know you’re interested in ‘Rinse Drop’ by emailing care@rinse.com, texting RINSE (746-73), or change your preferences directly in your account settings. #### You can track your Valet so you can better plan your night. On the evening of your scheduled Rinse, you'll always receive a text message that tells you when we are coming and includes a link where you can track your Valet's progress. You can just click on the link to see how many stops they have before yours so you can better plan your night. ## About Palo Alto customers ### A Quick Look At Palo Alto Customers #### Who uses Rinse in Palo Alto: - Single People - 47.1% - Couples - 23.9% - Families - 28.8% #### Top 10 Brands: These are the most popular brands dry cleaned in the Palo Alto area over the last year. 1. Banana Republic 2. J.Crew 3. Hugo Boss 4. Brooks Brothers 5. Calvin Klien 6. Theory 7. Tommy Hilfiger 8. Ralph Lauren 9. Uniqlo 10. Gap #### Top 5 Items Dry Cleaned 1. Shirt 2. Pants 3. Blouse 4. Sweater 5. Dress (Casual) ## What your Palo Alto neighbors have to say > “The day the only laundromat within walking distance closed was a dark day in my life. All the sudden, laundry became a half day affair that required driving to a distant strip mall when I would rather be catching up on sleep. Enter Rinse - professional and affordable wash and fold, plus dry cleaning all in one reliable service. Thanks for being awesome!” > — Kevin Y., Palo Alto, CA > “Rinse is awesome! I've used a few other laundry services in the past and Rinse is easily the best. It's great getting notified before they show up and then getting immediate notifications once my laundry has been scanned - no waiting around or wondering what's happening. Their pickup drivers are courteous and friendly and our laundry comes back clean, folded and ready to wear. No drama. Can't recommend them highly enough!!” > — Jonathan B., Palo Alto, CA > “Time saver and great service! They consistently did a great job with the cleaning and delivery.” > — Dima E., Palo Alto, CA ## We’ll take the laundry. You take the time.